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Terms and Conditions PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Raw Hide Company LLC. The collective work includes works that are licensed to Raw Hide Company LLC. Copyright 2003, Raw Hide Company LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Raw Hide Company LLC or purchasing Raw Hide Company LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Raw Hide Company LLC or to purchase Raw Hide Company LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Raw Hide Company LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of Raw Hide Company LLC used in the site are trademarks or registered trademarks of Raw Hide Company LLC Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Raw Hide Company LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Raw Hide Company LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Raw Hide Company LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Limitation of Liability Raw Hide Company LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Raw Hide Company LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that a Raw Hide Company LLC product is mistakenly listed at an incorrect price, Raw Hide Company LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Raw Hide Company LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Raw Hide Company LLC shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Raw Hide Company LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notice Raw Hide Company LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Raw Hide Company LLC. Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Raw Hide Company LLC products) shall be in the state or federal courts located in Palm BeachCounty, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Raw Hide Company LLC products) must be commenced within one (1) year after the claim or cause of action arises. Raw Hide Company LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Raw Hide Company LLC may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Raw Hide Company LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Participation Disclaimer Raw Hide Company LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Raw Hide Company LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Raw Hide Company LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Raw Hide Company LLC in its sole discretion. Indemnification You agree to indemnify, defend, and hold harmless Raw Hide Company LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links In an attempt to provide increased value to our visitors, Raw Hide Company LLC may link to sites operated by third parties. However, even if the third party is affiliated with Raw Hide Company LLC, Raw Hide Company LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Raw Hide Company LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Raw Hide Company LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). Satisfaction Guaranteed: Our Return Policy RawHideCompany is dedicated to providing our customers a superior shopping experience and is committed to your satisfaction. We offer a 100% refund on unused, resalable merchandise, excluding any shipping and handling costs; however, we are unable to accept returns on custom fabrications and special orders† and any special order item (any item or style not listed on our website). Any discounts or free shipping applied to your original order may be deducted from your return credit, with a minimum deduction of $15. For example, if we provided free shipping on your order and you returned some items, we would issue a credit to you for the price you paid for the returned merchandise, but we would deduct the greater of what we actually paid in shipping or $15.00. The customer is responsible for shipping the product back to RawHideCompany. Items must be returned within 90 days of delivery and received by RawHideCompany in new and resalable condition. If returned products arrived damaged or used we will not be able to provide a refund. For this reason, we strongly advise you to use an insured, trackable shipping method to return items (i.e UPS or Fed Ex). Returns require prior authorization (in the form of a RMA number) which can be requested by e-mailing sales@RawHideCompany.com and items must be received by us within 10 calendar days from when we issue the RMA or you will not receive any credit for your return. Be sure to include a description of the items you would like to return, the original order number and the reason for return in your message. We cannot accept returns without an RMA, so be sure to contact us before sending anything back. †Custom and designer rugs and made-to-order and Close Out products and orders of five or more hides matched for nomenclature, markings, color and/or size are non-returnable and non-refundable. Duties and all applicable import taxes for orders returned from outside the United States will be deducted first from the purchase price prior to issuing a refund. Shipping & Processing Charges For a limited time, we are offering free shipping in the 48 contiguous United States on all orders over $100.00. We also offer UPS Next Day Air, Second Day Air, and Three Day Select express shipping options. Charges for our express shipping methods are based on the total weight and dimensions of your order and are displayed in the online shopping cart at the checkout screen. Items are generally in stock, allowing us to ship soon after your order is placed, although we do not ship on weekends or holidays. Items are shipped from our warehouse on the east coast. Large orders may be shipped by freight at our discretion. If you are ordering internationally, note that the shipping charges automatically calculated are estimates; if the actual shipping cost exceeds the calculated cost, we will contact you to obtain approval prior to shipping. If you place an order for delivery outside of the United States, be advised that you are responsible for brokerage fees, customs duties and all other charges that may be imposed. For our Canadian friends, we offer UPS Canada Standard as a shipping option. For orders originating outside of the United States, we may require additional documentation and/or alternate forms of payment. Remember that all prices are quoted in US dollars. For orders originating overseas, we also require a minimum order size of $250.00 or the order will not be processed. Prior to processing a valid overseas order, additional shipping charges may apply and will be confirmed with you before shipping. For estimated transit times, please visit the UPS website. Transit times for UPS shipping methods, including Next Day, Second Day and Three Day Select are based on the number of business days from the time your shipment is received by UPS until the order is received at your delivery address. Flat Rate Shipping is available only in the continental 48 states. Is not valid with any other offer, including, but not limited to, orders that have been discounted, Close Out, Distributor or Wholesale. Pricing and Sales Tax Prices are subject to change. If a discrepancy arises between the price quoted on the Site and on the check-out page, the latter will prevail. In the event a product is listed at an incorrect price due to a typographical or other error, RHC shall have the right to refuse, cancel or limit any order placed for products listed at the incorrect price, whether or not an order confirmation has been sent and/or payment has been made. If payment has already been made and your order is canceled or limited, RHC shall refund any payment you made for any item that will not be shipped due to cancellation or limitation of an order in the same tender as the original purchase. RHC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Florida*. You are solely responsible for all sales taxes, or other taxes, on orders shipped to any other state. 110% Low Price Guarantee / Price Match RawHideCompany wants you to buy from us confident that you will not find a lower price, or better service. If you find a lower "To-Your-Door" price we will refund 110% of the difference. The "To-Your-Door" price is the total price of the order delivered to your door, including product costs, tax, shipping and/or handling fees. The competitor must be a US based company. The product must be the identical. RawHideCompany must be able to directly verify the competitors price with a uniquely identifiable invoice, faxed or emailed to RawHideCompany, dated within 15 days of the RawHideCompany purchase. Invoice must include actual shipping and handling costs (shipping estimates are not acceptable). The 110% Price Protection Guarantee also excludes price matching on clearance and closeout items. Other restrictions may apply. |
